IT Service Mgmt
BlitzITSM
ITIL service management, ready to run.
A practical ITSM platform for incident, request, problem and change — with SLAs, CMDB and self-service. Run a service desk that scales with your organisation.
Built for
IT teams, MSPs, shared-service centres & enterprises
PHP 8 + MySQL
Secure by design
SLA-backed support
Capabilities
Everything BlitzITSM gives you
A focused feature set that covers the core workflows — without the bloat.
Change & release management
Configuration management (CMDB)
SLA / SLT tracking & escalation
Self-service portal & knowledge base
Asset management & dashboards
Deployed & supported
More than software —
More than software —
a running platform
We don't just hand over code. BlitzMerge can deploy BlitzITSM on your hosting or ours, integrate it with your systems, and keep it secure and available with managed operations.
Deployment & setup
Installed, configured and data-migrated on PHP & MySQL infrastructure you control.
Managed operations
Optional 24×7 monitoring, backups, patching and observability.
Support to SLA
An ITIL-aligned service desk for your team and your users.
PHP 8
Modern, portable
MySQL
Reliable data layer
24×7
Optional managed ops
SLA
Backed support
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Get started
See BlitzITSM
See BlitzITSM
with your use case
Book a personalised walkthrough. We'll show how BlitzITSM fits your workflows — and how we'd deploy and support it.